General Warranty
The products purchased directly from BEST International are provided with 1-year limited warranty. The warranty is limited to ordinary defects and covers standard repairs and product exchange. The warranty period commences on the date of purchase.
Warranty Procedure
Follow these steps until your problem has been solved. The skilled experts from Best International repair center will thoroughly inspect, diagnose, repair and clean the RMA unit according to your request.
1. Request
Access Best International RMA system http://best.com.af/ and register the RMA request form. Your RMA number will be automatically generated and you can check the status with this RMA number.
2. Confirmation
The RMA unit will be confirmed after checking whether it is in or out of warranty. Labor or material cost on the units out of warranty will be informed to you.
3. Repair
Once you return your defective unit according to given instructions, it will be repaired or replaced with a new one.
4. Closure
A fully functional unit will be sent to you.
Warranty Exceptions
The warranty is voided if the products are under the following situations:
– Products that are not manufactured by BEST International or its Partners
– Products with Warranty Void seal broken
– Products that are modified without prior authorization by Best International
– Products with failure or malfunction caused by man-made damages or improper use and Electric shocks
For any inquiry related Warranty please contact below
Email: info@best.com.af
Phone: +93 0 799599990, 777799300